FAQs

How do i book an event with Maria Grace?

Contact us via our contact page or through Facebook/Instagram to let us know your event details and check availability.

How do Maria Grace take payment?

We take payment through bank transfer. We will take a 20% deposit to secure your booking (50% for orders under £100) and the remaining balance one month prior to the event. We will require a loss and breakages deposit of £150 which will be refunded upon the safe return of all items.

What is Maria Grace's cancellation policy?

The 20%/50% deposit is non refundable. Cancellations made with less than 14 days notice will not get a refund.

Do Maria Grace deliver?

We will deliver, set up and collect for free within 25 miles of our Birmingham base. Deliveries made outside of this radius will incur a small charge of £0.45 a mile thereafter.

What happens if items are broken?

Any costs for broken or lost items will be taken from the deposit.