FAQs

How do i book an event with Maria Grace?

Contact us via our contact page or through Facebook to let us know your event details and check availability.

How do Maria Grace take payment?

We take payment through bank transfer. We will take a 20% deposit to secure your booking (50% for orders under £100) and the remaining balance one month prior to the event. We will require a loss and breakages deposit which will be refunded upon the safe return of all items.

What is Maria Grace's cancellation policy?

The 20%/50% deposit is non refundable. Cancellations made with less than 14 days notice will not get a refund.

Do Maria Grace deliver?

We will deliver for free within 20 miles of our Birmingham base. Deliveries made outside of this radius will incur a small charge of 50p a mile thereafter.

What happens if items are broken?

All items have a replacement cost which will be outlined during booking. Any costs for broken or lost items will be taken from the deposit.